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You will experience support, as it should be - smart, helpful and on time.

We have an over 150 people strong software development division where we design and develop various web and mobile apps for our customers across the world. A lot of our application support business results from the successful apps we develop and deliver. We offer the unique troika of develop, maintain and support which makes us a one stop shop for many successful web and mobile products.

We have customers ranging from very successful POS solution providers in the US to worldwide leaders in Microsoft Outlook Plugin Provider who are Europe based. We also have on our roster of customers one of the world's largest PC and Mac backup services provider.

Our agents can provide support via

Live Chats
Phone Support
Remote Desktop Sharing

Our support services run 24x7 and cover support over all holidays and weekends 365 days a year.

You can trust us with your customer support and free up your resources to work on further development of your products and services.
Our agents will not only provide good support but will also feedback your in-house teams on what the customers want in the future versions of your software products.

Some key aspects of our support services

  • SLA driven response times.
  • Root cause analysis and working on preventing its reoccurrence.
  • Creating FAQ's on an ongoing basis.
  • Building support processes which are in line with the organization's Service Level Agreement (SLA).
  • Feedback for changes and improvements to the development and design teams for future releases based on first hand client interactions.
  • Proven Quality Assurance processes focusing on improving performance metrics and continuous improvements of the support services.
Not ready to start your free trial? We'd love to helpContact us if you have questions or need more information.
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